Privacy Policy
Once Upon A Winter Belfast
Presented by Belfast Events Ltd
Last updated: October 2026
1. Who We Are
Once Upon A Winter Belfast is a Christmas and seasonal entertainment experience taking place at Custom House Square, Belfast, Northern Ireland. The event is presented by Belfast Events Ltd, which is responsible for managing personal information collected through the official website, subject to confirmation of the organiser's data protection arrangements.
2. Information We Collect
We may collect your name, email address, telephone number, business details, enquiry messages and other information you submit through our website. Trader applicants may also provide business documents, insurance certificates and supporting photographs. Basic technical information may be collected when you browse our website.
3. How We Use Your Information
We use personal information to respond to enquiries, provide event updates, process trader applications, review supporting documents, communicate application decisions, maintain website security and improve our services. Marketing communications will only be sent where appropriate permission or another lawful basis exists.
4. How We Share Your Information
We do not sell your personal information. Information may be shared with authorised team members and service providers who help us operate the website, manage applications, deliver emails, provide analytics or process bookings where applicable. Information may also be disclosed where required by law.
5. Cookies and Website Analytics
Our website may use essential cookies and, where enabled, analytics or other non-essential technologies to understand website usage and improve performance. Non-essential cookies will be used in accordance with applicable consent requirements. You can manage your preferences through the website's cookie settings.
6. Data Security and Retention
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. Information and uploaded documents will be retained only for as long as necessary for the purposes collected, applicable legal obligations and legitimate business requirements, then securely deleted or anonymised.
7. Your Data Protection Rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate details, deletion, restriction of processing or object to certain uses of your information. You may also have rights to data portability and to withdraw consent where processing relies on consent. You can complain to the UK Information Commissioner's Office (ICO) at https://ico.org.uk/.
8. Third-Party Services and Links
Our website may link to external services, including social media platforms, mapping services, public transport information and ticketing providers if introduced. These services operate under their own privacy policies. Please review their policies before submitting personal information through their websites.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, event operations or legal requirements. The latest version will be published on this page with its updated revision date. Please check this page periodically for changes.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Once Upon A Winter Belfast
Presented by Belfast Events Ltd
Event address: Custom House Square, Belfast, Northern Ireland